Knowing who is about to enter your school is quickly becoming a priority. It isn’t easy to identify individuals that are listed on watch lists or the National Sex Offender registry. Things get even more interesting when you are trying to make the comparison based solely on an individual’s name. When there is a potential match based solely on a name, pressure is placed on office staff to make the comparison manually. This causes undue stress on front office staff when it is nearly impossible not to be upset about a possible match while also trying to hold your composure in front of a visitor.

This is where Visitor Aware excels at making the identification process easier for schools. By using our state of the art facial recognition software, we eliminate the possibility of a false positive. If our software displays a match to office personnel, it is because the credentials and facial biometrics of the visitor match that of the person within the corresponding database. Not only does our identification process help prevent unnecessary stress on office personnel, but it prevents sending out false alarms that tie up additional school personnel resources that could otherwise be utilized elsewhere. Our job as a visitor management company is to create a process that helps our clients feel more at ease and streamline their current school visitor management responsibilities, not add additional complications.

If a positive identification is made, alerts are sent out via SMS Text, email, and dashboard notifications. Office staff can view the match and access the associated offense details to know what protocols to set into motion. Another beneficial feature is our SRO Notifications. If an Security Resource Officer is available at the school, they can be immediately notified when a positive match is made as well as when a visitor checks in or when a student is signed out. We take this a step further and have an SRO user role setup to where Security Resource Officers can check in visitors through their own personal mobile device. Notification type preferences are specified on a per user basis and allow each user to setup their account to their own communication preferences.

Have questions or comments? Feel free to give us a call give us a call 602-362-8008 and/or setup an appointment for a screen share demonstration of Visitor Aware today – We look forward to hearing from you!

Schedule your screen share demonstration with Bennett or Joanna.