In order to use the services provided by Visitor Aware, we will need to know a little bit about your facility and how to contact you. Send us an email or give us a call at (602) 362-8008.
After your account has been setup, we will walk you through Visitor Aware’s key features to help get you started. Call us back with any questions or consult our help articles at any time.
2. Manage Locations & Settings
An initial location is entered during the registration process. However, you may add additional locations and give users access to these locations through the locations tab. You can also adjust these settings through the users tab.
Get familiar with the website dashboard and customize the admin settings to suit your needs: give access to personnel, set access parameters, and enjoy reporting capabilities.
3. Check In Kiosks
In order to get the full Visitor Aware experience, you may want to setup at least one check in kiosk. Download the Visitor Aware kiosk application onto your mobile device by visiting the Apple App Store here.
If you do not have any iOS devices available for your locations, you may also utilize the administration dashboard area’s visitor or volunteer check in function.
4. Check in Visitors!
Grab your mobile device and play around with the Visitor Aware app to familiarize yourself with the check in process. The online dashboard will update in realtime as visitors check in and out. Once you’re comfortable with the process, it’s time to go live and secure your locations!
5. Recommended Hardware
Other than your choice of kiosk, additional hardware is not required, but may come in handy at your facility. Browse the available options and learn about how they may increase the security at your facility.
6. Emergency Management
At no additional cost our emergency management application, Watchdog, is available upon Visitor Aware account registration. Please check out our Watchdog page for more information.